Privacy Policy Page

At Pro Scrap Metals, your privacy is important to us. As a trusted family-run scrap metal dealer in Sydney, we are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data.

Information We Collect

When you use our services or contact us, we may collect the following information:

• Personal Information: Such as your name, phone number, email address, and physical address.
• Transaction Details: Information about the scrap metal you sell, prices offered, and payment details.
• Communication Records: Any correspondence between you and our team, including emails, phone calls, and messages.

How We Use Your Information

We use your information to:

• Provide and manage our scrap metal services efficiently.
• Communicate with you about transactions, inquiries, or customer support.
• Improve our services and customer experience.
• Comply with legal obligations and regulations.

How We Protect Your Information

We take your privacy seriously and implement appropriate security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. This includes secure storage systems and limited access only to authorised personnel.

Sharing Your Information

Pro Scrap Metals will never sell or rent your personal information to third parties. We may share your data only when:

• Required by law or legal processes.
• Working with trusted service providers who assist us in our business operations, under strict confidentiality agreements.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience. These help us analyse website traffic and improve our services. You can choose to disable cookies through your browser settings, but this may affect your user experience.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your data.
• Ask us to delete your information, subject to legal and operational requirements.
• Opt-out of marketing communications.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please get in touch.